A systems perspective on gaps in the person-centered sick leave and rehabilitation process: a Swedish interview study
Scandinavian Journal of Primary Health Care
journal-article
Exploring organisational support to apply best practice in the sick leave and rehabilitation process from a multiprofessional front-line perspective: a qualitative study
BMJ Open
journal-article
Professionals’ experiences of what affects health outcomes in the sick leave and rehabilitation process—A qualitative study from primary care level
PLOS ONE
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How to facilitate improvements in public service systems: propositions for action
International Journal of Quality & Reliability Management
journal-article
Value creation and destruction involving multiple public service organizations: a focus on frontline employees
Public Management Review
journal-article
Theory and practice of customer-related improvements: a systematic literature review
Total Quality Management & Business Excellence
journal-article
Theory and practice of customer-related improvements: a systematic literature review